01 Support
SEO Track tracks your keyword ranks, your competitors and what the AI assistants say about you. It is a $10/month web subscription, with free companion iOS and Android apps.
Write to dev@codedatda.casa about anything — the web app, the iOS app, the Android app, billing, your account, your data. It reaches the developer who builds SEO Track, not a ticket queue.
We reply within two business days, usually sooner. Small operation, no 24-hour desk — but a human reads and answers every message. Tell us your account email, and whether you are on iOS or Android.
Prefer a form? The homepage has one: seotrack.app contact form. It lands in the same inbox.
02 iOS & Android
The apps are free companions to a SEOTrack.app subscription. They sign in to the account you already have on the web — there is no separate app account, no purchase inside the app, and nothing to set up twice. These are the three things people write in about.
Use the same email and password as the web app. If the password is gone, tap Forgot password on the app's sign-in screen and we email you a reset link — or do it in a browser at seo-track.codedatda.casa/reset. No account yet? Subscribe on the web first, then sign in on the phone.
Billing happens on the web through PayPal, never through the App Store or Google Play, so the app only shows you the state our server reports. Open More ⟩ Account in the app to see it. If it disagrees with what you were actually charged, email us the date and the PayPal transaction ID and we will straighten it out.
A brand-new account genuinely is empty — add your first site and keywords once, and the phone picks them up. If data you had has vanished, check which email you signed in with, then pull down on the dashboard to refresh. Still empty: email us that account address and roughly when you last saw the data.
03 Account & data
In the iOS or Android app, go to More ⟩ Account ⟩ Delete account. It is in the app, it takes one confirmation, and it does not require talking to us first. The same control exists in the web app under Account.
Prefer to ask a human? Email dev@codedatda.casa from the account's own email address — that is how we confirm it is really you — and say you want the account deleted. We action it within two business days.
Deletion removes your workspace database: every project, keyword, competitor, article and stored provider key, and it deactivates your login. Invoice records (plan, amount, date) are kept as accounting law requires. The full retention schedule — including what happens to a lapsed subscription, and the 90-day / 30-day archive-then-erase clock — is in the “Data retention & deletion” section of the privacy policy.
Full addresses, for anyone who needs to copy them: seo-track.codedatda.casa/privacy · seo-track.codedatda.casa/terms